Dedicated Customer Support at your service
From Mo - Fr : 9am-5pm
Also available 24h/24, 7d/7:
- FAQ & HelpDesk to answer most commonly asked questions and reach the HelpDesk.
- store.edqm.eu Visit EDQM's Web STORE for your requests for quotations or if you want to place an order (products, renewals or publications).
- Postal address : EDQM – Council of Europe, 7 allée Kastner, CS 30026, 67081 Strasbourg, France
- e-mail: [email protected]
Sales Information
- EDQM terms and conditions of sales
- Order and dispatch of EDQM products
- How to pay EDQM invoices
- How do I complain about an order
- Legal Framework and Diplomatic Status of Reference Standards for Customs Purposes
- Statement replacing CoA and Expiry Date
- End User Declaration for Drug Precursors
- List of resellers known to EDQM
