Webinar System Requirements

It is possible to attend a webinar from a laptop or desktop computer, Android or iOS tablet or smartphone.

Participants need to have a wired or wireless internet connection (WiFi or minimum 3G) and audio (soundcard if a computer, plus speakers or headphones).

A USB headset with a microphone is recommended. It is also possible to dial and join by phone however, charges may apply. The VoIP (Voice over Internet Protocol) connection is free.

To participate, anytime, on any device, the following system requirements need to be met:

The minimum system requirements for a PC (Windows) are as follows:

Mozilla^{^®} Firefox^®, Google Chrome™ or Microsoft Edge^® (2 most recent versions) (JavaScript™ and Java^® enabled)
Windows 7 - Windows 10
Google Chrome OS™
Linux
DSL or better Internet connection
Processor 2.4GHz or faster, 2GB of RAM (minimum), 4GB or more of RAM (recommended)
Bandwidth 700Kbps or more for simultaneous screen sharing, video and audio conferencing

The minimum system requirements for a Mac^® are as follows:

Safari, Mozilla^® Firefox^® or Google Chrome™ (2 most recent versions) (JavaScript™ and Java^{^®} enabled)
Mac OS^® X 10.9 (Mavericks) - mac OS^® Big Sur (11)
Intel processor 2.4GHz (Core 2 Duo) or faster, 2GB of RAM (minimum), 4GB or more of RAM (recommended)
DSL or better Internet connection

For iOS^® participants:

iPad^® 2 or newer, iPhone^® 4s or newer
iOS^® 10 - iOS^® 12
3G or better, Internet connection (WiFi recommended for VoIP)
Free GoToWebinar™ App from the App Store^®

For Android™ participants:

Android™ OS 5 (Lollipop) - Android™ 10
3G or better, Wi-Fi recommended for VoIP
Free GoToWebinar™ App from the Google Play™ Store

You are strongly advised to consult your IT Department to ensure you are able to connect to the webinar using your computer and that the domain names @gotowebinar.com and @care.gotowebinar.com are on your allow list, otherwise you will not receive the link to connect to the webinar.

Electronic devices, such as smartphones can affect microphone and speaker devices. Move any electronic handheld devices away from your microphone and speakers.

You can also check your system’s compatibility automatically, or follow the instructions on how to join a test session.

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