This section provides links to Frequently Asked Questions (FAQs) concerning the following topics:

To contact the EDQM using the HelpDesk, you need to create an account and to select the topic of interest to access a specific form.

To access the HelpDesk portal click on the following link: EDQM HelpDesk

For more information on using the HelpDesk, please consult the Manual.

Despite the current healthcare crisis and the preventive measures taken at national level, we will continue to do our utmost to provide you with the best possible service. However, please note that there may nonetheless be delays in the processing of your requests. 
We apologise for any inconvenience this may cause and thank you in advance for your understanding.